Having a multilingual website will automatically mean
that non-English speaking Internet users will be visiting
your website and would like to perhaps contact you for
further information on your business offerings.
This fast, efficient medium gives you the ability to
communicate with customers, corporate partners and colleagues
around the globe. However, with all the advantages,
having language as the barrier to communicating with
them will not let you realise the greater opportunities
for your business.
Given this the case, you may receive emails in the language
that you may not understand. Therefore, the need for
email translations is your primary concern.
eTranslate understands that business correspondences
via emails need to be adhered quickly and accurately.
Our accredited translators can translate these materials
within a short timeframe whilst maintaining the quality
so that none of the content is misunderstood.
Our process for translating your business correspondences
will have to depend on the frequency of your emails.
eTranslate has customised packages for businesses with
We have daily, weekly, fortnightly, etc. services. Depending
on your requirements, we can reach a mutual agreement
to have your business correspondences in the language
your clients, business partners and colleagues understand.
Upon bridging the language gap, your:
- Clients from International markets are more likely
to do business with you if you can communicate in
- Clients are up to 4 times more likely to purchase
from you if your marketing material is in their native
- Business offerings will not be misunderstood.
As companies begin to develop their international
online presence, they will begin to receive enquiries
in languages other than English. Unless they are internally
staff with bi-lingual speaking staff, they will need
to source a reliable language support in real time to
their online communications.
eTranslate offers a proven language solution to
support email and online correspondence.
Our real time email translation services performed
by professional translators working across our translation
gateway which enables our clients to respond to their
international customers in their own language.
If you required language support for your online correspondence,
there are two modes to this service
1 - Basic Email Translation Services
This is designed for adhoc usage and on a pay as you
The process is simple. Every time you receive a piece
of correspondence, you email it to us via a dedicated
We will note that receipt of the email and respond back
within the agreed time (eg 2-3 hour turnaround time)
We will log all request and bill you at the end of the
month and our payment terms is 14 days
There is a minimum cost per per email for up to 100
words and then a fixed rate per word thereafter
To proceed, we will need raise a service agreement with
your organisation to ensure that we provide this service
to you exclusively for the agreed period
2 - Automated Email Translation Services (translated
This is designed for clients with large volume of emails
requiring translation with at least 100 email translation
request each month
The process involve the use of a special email gateway
server where all incoming and outgoing multilingual
email are routed, eTranslate human translators
on the other side of the gateway server picks up the
translation, translate it and send it to the intended
recipient in the target language. To the internal receiver,
the ultimate email received will be the source language
and English translation. To the external recipient of
the email which is sent by the internal sender, the
email will contain the original English source and the
translation in the recipient language.
This streamline the whole tracking process and does
not required any one to track and manual route the email
translation request to eTranslate.
There is a setup cost for the service and the fixed
cost for each email for up to 100 words and then a fixed
rate for each word thereafter.
Again, you will need to request for at least 100 emails
Our recommendation for you is Mode 1.
To proceed, we will need to raise a simple service
level agreement with you which ensures that eTranslate
is exclusively for this service for an agreed period
of time. The minimum period is 3 months.
For customised pricing structure, please complete the
form below and submit to eTranslate.
Contact us for further information –
Post your query now